Frequently Asked Questions

Answers to common questions about pricing, onboarding, security, services, and support.

We charge a percentage of monthly collections. No setup fees, and you only pay for what we collect.

No. Cancel anytime with a 30-day notice. We earn your business through results.

Typically 2–3 business days after info collection and EDI setup.

Yes. We provide onboarding, training sessions, and SOPs at no additional cost.

Yes. We sign BAAs and maintain end-to-end encryption, access controls, and audit logs.

All client communications are protected with SSL/TLS to ensure data integrity and privacy.

We support a wide range of specialties including primary care, cardiology, radiology, neurology, OB/GYN, urology, and more.

Yes, we integrate with most EHRs and can also provide a patient portal if needed.

How does pricing work?