Introduction
AuraMedix ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your protected health information (PHI). This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with HIPAA regulations.
HIPAA Compliance
As a medical billing service provider, we are considered a Business Associate under HIPAA. We maintain strict compliance with HIPAA regulations through:
- Implementing comprehensive security measures to protect PHI
- Regular staff training on HIPAA requirements
- Maintaining detailed access logs and audit trails
- Executing Business Associate Agreements with all clients
- Regular security assessments and updates
Information We Collect
We collect and process the following types of information:
- Protected Health Information (PHI)
- Billing and payment information
- Insurance information
- Contact information
- Website usage data
How We Use Your Information
We use your information solely for:
- Processing medical claims
- Verifying insurance coverage
- Managing denials and appeals
- Generating reports for healthcare providers
- Improving our services
Data Security
We implement robust security measures including:
- End-to-end encryption for data transmission
- Secure, HIPAA-compliant cloud infrastructure
- Role-based access controls
- Regular security audits
- Disaster recovery and business continuity planning
Data Retention
We retain PHI and other data in accordance with HIPAA requirements and state laws. Our retention periods are based on:
- Legal requirements
- Business needs
- Industry best practices
Your Rights
Under HIPAA, you have the right to:
- Access your PHI
- Request corrections to your PHI
- Receive an accounting of disclosures
- Request restrictions on PHI use
- File a complaint
Contact Us
For privacy-related questions or concerns, please contact our Privacy Officer at:
Email: privacy@auramedix.com
Phone: (800) 123-4567